Brian Ruiz Insurance
San Jose, CA · Insurance agency
- Address
- Brian Ruiz Insurance, 4010 Moorpark Ave #209, San Jose, CA 95117
- Phone
- (408) 399-2400
- Website
- www.brianruizinsurance.com
- Status
- Closed · Opens 11 AM
Brian Ruiz Insurance is an insurance agent located in San Jose, CA. It is one of 208 insurance agents listed in San Jose. Its 3.9-star rating is slightly below the San Jose city average of 4.4 stars. There are 9 photos associated with this location.
About Brian Ruiz Insurance
An Independent Insurance Firm established in 1987 serving 8 western states. We are in independent insurance agency representing over 30 insurance carriers. We were established in 1987. The advantage of working with an independent agency is that we... More
Hours
| Saturday | 11 AM–7 PM |
Customer Reviews
Brian has been the very best agent for so many years. He's always made sure I've had the very best service and coverage. Brian went above and beyond for me. I recently bought a home. I was told I needed home insurance the afternoon before closing. He went above and beyond to make sure my loan closing went smoothly. He was amazing. I couldn't have asked for a better agent. My loan went through without a hitch thanks to Brian. He's also made sure I have the best auto coverage. I'm extremely grateful to Brian.
Brian and his team offer a level of customer service second to none. Their insurance recommendations were tailored to fit the needs of our family. They put the time in for insurance reviews to make sure we are receiving the value we are paying for! Highly recommend Brian Ruiz Insurance Agency!
I have been a client for 20+ years. Each year I evaluate to insure Brian is competitive. Every year I find him competitive but no one comes close to the service he and his staff provide. No matter when I call he is responsive quickly and ALWAYS has the solution. He and his staff r all about their clients. What an insurance agent is to be....about the client.
After having been on a family policy with Brian for 6 years, I called to get a quote for a single car policy for myself and he refused to give me a quote upon hearing that I would be shopping around. When using a a policy of his for a cracked windshield a few years back, he belittled me and tried to make he feel guilty for not agreeing to use a shop with 1-star reviews. Happy to not be working with him anymore.
Very poor customer service. Mr. Ruiz is arrogant and belittling. I would look for another agent. I would be afraid to see how he handles customer claims, if he treats people who need to shop rates as he does. Read the Yelp and Google reviews. I would love to post his email conversations. Very unprofessional and a lot to be desired. There are many choices and if you want a good agent, this is not the place to spend your hard earned money.
Accessibility & Amenities
Services
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