Brian Hicks - State Farm Insurance Agent

I absolutely LOVE Michele Gilbert, one of the agents here. She worked tirelessly to get our quote where we wanted, beat competitors’ price, and communicated so promptly. Chat with her — you won’t be disappointed! Just love her.

I’ve been a customer here for several years and one thing I can say here on October 17, 2025 is Michelle is superb in her job duties. There’s been several times I’ve called the last moment before they close and she ‘s taken care of a situation for me . As a business owner myself. I know the true value of a great employee and Michelle truly delivers for this insurance agency. A lot of times in life great employees are not shown the appreciation that they deserve. I am highly recommending. Michelle is treated beyond expectations. She is awesome and I just wanted Brian to know what an asset he has with Michelle in his office. Kenneth Garrett Sanford, North Carolina

A couple of months ago I went looking for a new insurance company that would deliver a good price and friendly customer service. I found that with Michelle G. at Brian Hicks State Farm in Apex.She is knowledgeable, friendly and was very helpful explaining exactly what the coverage would be on both my car and property insurance.The cost was the most competitive of all other companies I contacted. I signed up the day I walked in and then referred my sister. We are both very happy customers.

Chelle was very helpful in walking me through various options for my homeowner's and auto insurance policies, answering all of my questions, and ultimately saving me money compared to my previous policies. She was very prompt and professional in all of our communications. I would highly recommend working with Chelle at State Farm.

The support received from Michelle was both fast and first-class. She worked hard and fast with me to get a better quote for all my policies needs (cars, home, motorcycle, etc) and within a day, she had found significantly better coverage for a lower premium. The entire process was seamless and the decision completely confident. Hope to get the same when its time to renew.