Bret Grapenthin - State Farm Insurance Agent

Crystal Lake, IL · Insurance agency

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Crystal Lake
#5
of 25 insurance agents
City Percentile
25%
rating percentile
Address
Bret Grapenthin - State Farm Insurance Agent, 1520 Carlemont Dr g, Crystal Lake, IL 60014
Phone
(815) 477-1999
Website
www.bgrapenthin.com/?cmpid=GJBQ_blm_0001

Bret Grapenthin - State Farm Insurance Agent is an insurance agent located in Crystal Lake, IL. It is one of 25 insurance agents listed in Crystal Lake. Its 4.6-star rating matches the Crystal Lake city average of 4.7 stars. It ranks #5 among Crystal Lake insurance agents by combined rating and review volume. There are 9 photos associated with this location.

About Bret Grapenthin - State Farm Insurance Agent

Our mission is to provide our State Farm customers with the highest level of customer service on their auto insurance, home insurance, business insurance, life insurance and much more. Our goal is to ease the stress that can come with insurance by... More

Customer Reviews

★☆☆☆☆ 1.0 Heidi Matousek · Oct 2025

I have been a loyal State Farm customer for 47 years—since I got my driver’s license at 16. In all that time, I have never collected on an insurance claim and have always paid my homeowners and auto insurance premiums on time. After a hailstorm in 2022, I called with questions about my coverage but did not file a claim. After another hailstorm in 2024, I did file a claim. State Farm informed me that my roof was “too old” to be covered. I asked several times to speak with Dick Allan, only to be told he rarely came in. Later, I discovered he is no longer even the agent on the account, and I have never once received a call from the current agent. Instead, I only heard from an office staff member, who informed me that my homeowners policy would be dropped in September but could not explain w

★★★★★ 5.0 dtb305 · Nov 2025

we are new clients of Bret and had to call early on regarding an auto related incident. the staff were super helpful and guided us through the process. many thanks to Bret and team and look forward to being long time clients!

★★★★★ 5.0 Lynette Beamish · Nov 2025

Called our agent's office for advice. Was so lucky Becca answered. She took over, monitored the issue and followed up to the end with a positive outcome. We'll done Becca!

★★★★★ 5.0 Dave Mordis · May 2024

I recently had a fantastic experience with Bret Grapeinthin, a State Farm insurance agent, who helped me save a significant amount of money 💰 by switching my home, 🏠 auto, 🚗 and life insurance 🛟policies to State Farm. Bret was incredibly helpful, 💯 patient, and knowledgeable throughout the entire process. He took the time to thoroughly explain each policy's benefits and ensured that I received the best possible rates and coverage that perfectly suited my needs. Thanks to Bret, I feel more secure and relieved knowing I'm getting great value and excellent protection for my investments. I highly recommend him to anyone looking to get the most out of their insurance! 🕺

★★★★★ 5.0 Linda Webster · Oct 2024

Brett Grapenthin is more than your agent. He is caring understanding and is always there for his policy holders. He makes time for everyone. You couldn’t ask for a more reliable trustworthy person. The people that work for him have the utmost respect for him. Looking for an agent. Look no further he’s the man

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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