Auto-Owners Insurance Portage Claims

Portage, MI · Insurance company

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Portage
#4
of 40 insurance agents
City Percentile
39%
rating percentile
Address
Auto-Owners Insurance Portage Claims, 8175 Creekside Dr # 200, Portage, MI 49024
Phone
(269) 327-9780
Website
www.auto-owners.com

Auto-Owners Insurance Portage Claims is an insurance agent located in Portage, MI. It is one of 40 insurance agents listed in Portage. Its 4.1-star rating is slightly below the Portage city average of 4.4 stars. It ranks #4 among Portage insurance agents by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

★★★★★ 5.0 larry huff · Oct 2025

It was nothing short of a very positive experience. I hit a deer on the way to work and I was pretty upset. I had a friend who had to go through a lot of time and arguing with their insurance company with a similar accident . I notified my local insurance agent and then I got a call from Kim and she set everything up for me. The Adjuster came to where I was to look at the vehicle And gave an estimate right then. I think the self check out at the grocery store is more complicated than filing and processing a claim with Auto owners. Thanks again Auto owners. I won’t need to be comparing insurance rates for the best price because I know I have the best service and that means a lot!

★★★★★ 5.0 Tom Sprich Keller Williams · Sep 2025

Heather Martinez was very communicative, explained things well, was prompt and very accessible. We differed on the total loss value of my car and she allowed me to supply comps and service records to then adjust the value so I was more comfortable with the final value. She deserves 5 stars.

★★★★★ 5.0 Vicki Tasman · Oct 2024

Auto Owners takes care of so many areas behind scenes as well as the regular items we may know about!! This time, I am especially convinced Amber, (vehicle adjuster) has outdone herself w/my multiple needs and taking time to explain all that Auto Owners will do for me! They are an amazing company to do business with… Seriously, give them a try. You will be pleased w/the outcome! Thank you Auto Owners❗️

★★★★★ 5.0 Debra Shugars · Dec 2024

We had damage done to our vehicle in an incident and Auto Owners and their staff, Kim, exceeded all expectations! She was friendly, professional and timely with communication throughout the process. The coordination with the body shop, Dunshee, was so smooth! We are so appreciative to have Auto Owners!

★★★★★ 5.0 Jessica Hazen · Jun 2024

Kim at the claim office is amazing. I called our local Auto-Owners office 15 minutes after my accident to inform them. By close of business that day Kim had sent a claim number and calle to set up an appointment for my car. It was handled so fast, which I was not expecting. She is so helpful and polite. We have been with Auto-Owners for many years and love them. Highly recommend if your looking for insurance on your home, auto, or life.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ On Site Parking

Services

Insurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.