Auto Insurance Discounters

Scammers. I started a policy 6-6-2025 and was given the monthly payment amount of $67.60 and 9 days in they changed the policy without contacting me to notify me of the reasons. They set me up with traders insurance, I have the first set of papers sent with original amount documented. Yesterday I get another set with the higher payment adjustment that they failed to notify me about before making the changes. Reason was not having insurance for 6 months however it was 8 days shy of the six months and I gave the agent all the accurate information needed. The lady I spoke with answered the phone kinda rudely and by only using her name. I had to ask multiple times if I was speaking auto discounters. It seemed she didn't want to tell me who she was working for. After trying to justify the ch

I previously wrote a review on this company after receiving a quote of over $500 down for liability. The owner of this establishment decided it would be a good idea to publicly respond by adding my date of birth, my old car and personal private protected information on Google reviews, of all places. This is incredibly unprofessional. I called and spoke with a man who did finally remove my personal info from that response, but I am still incredibly shocked that an Insurance broker would think this is okay. I will never do business with this company again and reported the incident to the better business bureau

All I had to do was submit a request online for a quote and I was notified by email with the information. I was signed up for a new policy within 7 minutes and was able to view the insurance cards. When I recently needed to remove a vehicle and add a new one to the policy and my agent Ally was away at the moment her coworker Nick stepped up and helped me with the changes with no problem.

This is my good friends business, and I can't say enough good things about how much he's helped me. Great service. Love the boxing motif. Goes to show how much these guys will fight to save you money.

I called today because I needed a document, Nick emailed it to me immediately! I appreciate the fact the staff make it as hassle-free as possible. I have been a customer for quite a few years and will continue to be. Thank you Independence office!