Aspen Schara Kralich - State Farm Insurance Agent

I've had State Farm Insurance through this agency for over 30 years, even prior to Aspen acquiring the Agency. I have multiple policies (5) and things have been seamless through the years. I hadn't reviewed my policies in years and decided to do so. I also received a new auto policy in the mail. Jessica left me a voicemail to discuss the new policy and when I returned the call she answered immediately. We discussed the new policy, tweaked a few things, and she also emailed soft copies of my policies I wanted to review which I received while on the phone. Jessica was extremely helpful. I would definetly recommend Jessica and this Agency.

I've been with Aspen since Dick Clay retired and she took over his business 7 years ago. Aspen and her Team Lead Erik are outstanding in all categories. The old commerical said "State Farm is there." Aspen and her team have ALWAYS been there for us. They have gone to bat for us and taken care of us several times. They are reliable, and they do what they tell you they will do. Anytime you want to talk about anything related to your insurance policy they will take the time to explain anything that you don't understand, and will present all the options with no pressure. They respond very quickly to phone calls, text, and email. We could not be any happier than we are with Aspen as our State Farm agent.

I want to give a HUGE shoutout to Eric. He is awesome. I was having some issues and he was able to get everything squared away for me in a timely manner. He’s the epitome of what a customer service agent should be. I can only give 5 stars but you sir deserve more than that. Thank you for your help.

This is a wonderful agent and office for all your insurance needs. Aspen and her team are hard- working and responsive. They truly care about their policyholders. Our family had a recent issue and Aspen went out of her way to help us get a fair resolution. I would highly recommend her and her team!

Great insurance agency, staff is always happy to help and very responsive. Judy always takes great care of me but everyone in the office is great! Highly recommended!