Ashton Lethco Agency

Outstanding and fantastic agency! The whole team truly cares about their customers and wants to meet the needs of their insurers by being available, honest, and determined to provide the best suited insurance for my family. I even dropped by the office to bring over some papers and they greeted me at the door with a genuine smile and a welcoming "good morning!" A family-like atmosphere at the office for sure!

Its been nearly a month since I originally emailed them requesting a quote. I provided all the necessary information for them to quote. They replied and asked that I submit the information via their website, so I did that. Today its been 11 days since they said that they would send a quote, and I haven't received any communication, so I just emailed them asking if they intend on providing a quote. I also emailed them about a week ago asking if they could provide the quote, and I never received a reply. It's a shame because I was ready to switch insurance companies.

This is the best insurance agency I have been with. The employees are very sweet and well-mannered. The office is very clean and organized, and they've done a great job with my insurance.

I have been with this office for many years. I have had many occasions to call or email the office, and Ashton is always very prompt in her responses to me, and very helpful. When I go into the office she always has a smile and does her job professionally but with joy. I appreciate being able to work with such a wonderful agent.

I have tried for 4 days to get a quote from Brenna who has consistently put me off. That is when she is even in the office and you can get someone to answer the phone. After 20 plus years we are moving our policy somewhere else. I have contacted the main headquarters and the BBB. This office needs new management or team members. Support like this will run people off!