Andres Navarro: Allstate Insurance

Jackie was very professional and friendly.got my car insurance and house insurance for very good price. Thank you Jackie

I am a customer of this All State office whom just found out that her account that was set up for auto payments from my bank had some type of issue note its not money wise for I have more than needed to pay my bill. Someone processed my insurance pmt request it came back and no one called me or emailed me that there was a payment issue. 11/02/24 at at exactly 10:02pm I get an email providing me with a copy of my insurance cards, so I go oh great my new cards are here. Only to see what, the ones that expire on 11/04/24. Logging into my account I see that something called E Pay requested payment back, my bank sends out eCheck hmmm. When a staff member in my Agents office set up my payment last year in 2023, the Staff Member gave my bank wrong information he keyed in information wrong so

My personal experience with one of the Allstate agents Ms. Jacky Gonzales. She was an amazing agent and had all the patience in the world in helping me answer all my questions. She was a true delight to work with. She made the process of understanding all what the auto insurance that Allstate would cover efficiently and easy. She gets a 5 star rating from me for her wonderful customer service.

Andres was great. I updated my auto policy address over the weekend due to a recent move, and he quickly called me first thing Monday morning to confirm the change address request and policy update. He also bundled my renter's insurance, which saved me money, AND he also notified me about the COVID-19 auto insurance give back, and informed me about the Drivewise discount. I'm now saving about $400 a year. Andres was extremely nice and helpful, and because everything was online and I had automatic payments set up he was able to complete everything in a 5 minute phone call. I would highly recommend Andres as your agent.

I was with Allstate ( different office) since about 1995. I left last year because I got a really great quote from another insurance company by bundling my policy. I went back to all state and they were great with explaining all my coverages. I also saved money. Rajesh, Ricardo and Andres were all very accommodating and easy to work with. Jennifer