Alycen Lucy - Farmers Insurance Agent (Alycen Lucy Insurance Agency)

Austin, TX · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Austin
#59
of 349 insurance agents
City Percentile
53%
rating percentile
Address
Alycen Lucy - Farmers Insurance Agent (Alycen Lucy Insurance Agency), 8700 Menchaca Rd STE 503, Austin, TX 78748
Phone
(512) 280-5977
Website
agents.farmers.com/tx/austin/alycen-lucy?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MjYxNjExNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
Status
Closed · Opens 8 AM Mon

Alycen Lucy - Farmers Insurance Agent (Alycen Lucy Insurance Agency) is an insurance agent located in Austin, TX. It is one of 349 insurance agents listed in Austin. Its 4.8-star rating is above the Austin city average of 4.4 stars. There are 10 photos associated with this location.

About Alycen Lucy - Farmers Insurance Agent (Alycen Lucy Insurance Agency)

Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Austin, TX area since 2003, I can help you... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Heather Widner · Feb 2026

Adam was absolutely amazing to work with! He helped me get auto insurance quotes for both me and my oldest, and also included homeowners insurance so we could bundle and save. Saving money is always important, but as a single mom of three, it truly means even more — and he understood that. He was incredibly informative, kind, and knowledgeable throughout the entire process. What really stood out to me was his patience. It took me a few days to get back to him after he sent the quotes (which he provided super quickly after I first reached out!), and he never once made me feel pressured or rushed. Adam made everything simple, clear, and stress-free. I would absolutely recommend him to anyone looking for great service and someone who genuinely cares about helping you find the best coverage

★★★★★ 5.0 Lena Z. · Feb 2026

Our experience with Alycen Lucy Agency is exceptional. The entire team is top-tier. Brittany Knapp is fantastic, very proactive, thorough and responsive to any and all our requests. She handled all the guidance and communication in a timely manner. Really appreciate all the personalized verbal and written communications throughout the process. Highly recommend.

★★★★★ 5.0 Adam Andersen · Dec 2025

My wife and I had the BEST experience switching to Farmers! Christine was very helpful, and found us great coverage for cheaper than we were paying before with Allstate. I'd recommend this agency to anyone! We'll be looking into adding life insurance in the near future. ♥️

★★★★★ 5.0 Misti Barnett · Dec 2025

I have worked with dusty Lucy going on 5 .years. I have not had the chsnce to work with Alyson. Dusty handles all my family’s insurance needs. I was in a major wreck 12-4-25 and I called Dusty from the hospital, once I was released he was one of the phone calls I received just to genuinely check on me! That speaks volumes on his character. I recently got a new used car since mine was a total loss. I know Dusty and Alycen were busy over the Christmas holiday so he had London call me. She was just as great as Dusty. If I could give Dusty 10 stars that would have been done years ago! London gets a solid 10! Just a great group of people who genuinely care about their clients! I will Forever recommend Alyce’s Lucy agency to any and everybody! Thanks Alecyn and Dusty for just being good people

★☆☆☆☆ 1.0 Catherine DeStasio · Dec 2025

Given the positive reviews from others, perhaps my negative experience was the result of the individual agent I was randomly assigned when my former agency sold to Alycen Lucy. My experience with this individual was not positive. After 20+ years with Farmers, and during a very difficult experience with them over a major, no-fault claim, I heard from this woman once—only when she wanted to ensure the next year’s renewal. When I shared my reluctance to renew given my experience, she told me I would have trouble finding an alternative given the open claim, exacerbating what is already a highly stressful situation with further anxiety. Not the peace of mind one wants from an insurance agency. …Despite the response below, it is simply untrue that multiple people from the agency reached out to h

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyInsurance brokerLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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