Allstate Insurance: Hali Eck

Carol, the assistant that answers calls is very rude, I have always had issues with her tone of voice and condescending nature. My property manager called due to a recent burglary my property endured and she was not helpful, rude and acted like she could care less. This is not how you deal with customer service. I will be changing companies due to this situation. I have never dealt with Hali, so this review is not in regards to her.

Contact with the agency for a quote on A policy never heard back. Call the office promise to get back to me never did. I contacted another Allstate agent got back to me within a day, Very disappointed, they could not even call me back

Allstate agent Hali Eck is a very professional and experienced representative that knows my needs for my policy.

I was ready to leave my old insurance carrier due to annual premium increases in car coverage and in homeowner policies. I asked for quotes from two local agencies and one direct-insurer. Hali and her agency replied in a timely way, provided a detailed quote that lowered my auto premiums by 1/2. Through a careful review of our property needs, we improved the coverage and reduced that premium by 25%. Consistently attentive communication, easy to do business with.

Hali is ALWAYS so quick with a response no matter what questions I have and no matter what time of day it is. She always has an answer right away or gets one for you right away!