Aetna

Syracuse, NY · Insurance agency

Rating
3.0/5
★★★☆☆ 3.0
Reviews
6
Rank in Syracuse
#54
of 79 insurance agents
City Percentile
32%
rating percentile
Address
Aetna, 441 S Salina St, Syracuse, NY 13202
Phone
(315) 424-7377
Status
Closed · Opens 7 AM Sat

Aetna is an insurance agent located in Syracuse, NY. It is one of 79 insurance agents listed in Syracuse. Its 3.0-star rating is slightly below the Syracuse city average of 4.1 stars.

Hours

Friday7 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Cycling Chemist · Jun 2024

In my opinion, Aetna is intentionally devious. I tried for months to get an answer to this simple question: "How much will Aetna cover for a continuous glucose monitor." They sent me on a continuous loop of half truths and obfuscations that resulted in me receiving an $830 bill when I could have paid one-third of that amount out-of-pocket at my local pharmacy. Their refusal to disclose the coverage I had a right to receive resulted in a one year delay in receiving the most effective tool available for managing my diabetes. I feel like I have been scammed. In a few months, I will be eligible for Medicare, and I will not be turning to Aetna for a supplement plan.

★☆☆☆☆ 1.0 Dreu Kelley · Dec 2024

Garbage company only concerned about profit. I get told I only have to pay copay then 7 months later get a huge bill and basically told "just pay it" by garbage customer service who doesn't care either.

★★★★★ 5.0 Shirley Ritter · Dec 2021

They helped and Dr. Arthur Colin has moved out of network. Not on James St. Syracuse NY. At Lens Crafters.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.