AAA Hanover Office

Went there to get a vehical registered. Person advised that it needed to be weighed at an inspection station and would not take care of my registered vehicle untill weighed. Well her knowledge is lacking as she was wrong. I even told her she was wrong. Went to Runkles had no problems walked out and I was registered. I would suggest this office re train your people because they dont know what their talking about. I will never use this AAA offic for anything wouldnt trust them Go to Runkles, fast easy in and out. Avoid AAA

Received outstanding customer service from Joyce and Donna to title my car to my daughter who moved to Hanover from Maryland. Joyce even stayed past her shift to help.

Looking for a travel agent who doesn’t return phone calls in a timely manner and who will be non-Responsive to emails??? then use this branch of AAA. They will be sure to ruin your vacation, if they’re given the chance.

We are not from this area and wanted to get a driving trip book made with our destinations to get home at Hanover Pa. AAA. We had a book made at our local AAA to get here. Lady at member services said we don’t do that here. Told us to go on line and WE can do it from our home computer. Never even offered us maps. They seemed rude and disinterested in helping us out. I’ve been a member for 25 years and have never treated like this before.

We booked our vacation this year to Florida, Genny was great. She helped us got us all the information and papers we need. Thank you so much we are so excited to go.