Z Stankiewicz: Allstate Insurance

I recently switched to Allstate for home and auto. My mortgage company was being difficult about validating the new proof of insurance on the homeowners. Lissette here kept after it and impressed me with her diligence.

Stay away. After my parents found cheaper policies for their homes and cars he refused to cancel my parents policies after multiple emails and calls. Then he send my parents collection notices!! We have records of every email and phone call that was made to the office. Next step will be reporting him to the insurance commission! Very unprofessional business tactics with lack of customer service skills.

This business insisted on using my husband's name, despite the fact that the car and house insured were both in my name. That should have been my first clue. However, I pulled my business when I called with an issue. I thought I was calling the agent, but I was first connected with someone from Allstate headquarters. The nice woman, who happened to have an accent, wasn't able to resolve my issue and offered to connect me with the agent. After a brief hold the call was connected. Immediately, I heard a man stating, "I can't understand ac word you're saying." The woman informed him that the customer was on the line and told us to have a nice day. He responded that he could at heart least understand "have a nice day." After she left the call, he started to talk to me about how she couldn't

I just drove by & this business has the biggest possible Trump /Vance banner they could find. They can support who they wish but during these polarized political times, this seems a bit inappropriate to me for a Business to do. If i had an insurance policy here, i would have been canceling it for a more professional company who doesn't push political beliefs at their customers.

If you are looking for quality service. Caring people and a caring environment. This is the place for you. If you have Insurance needs and not sure where to look or who to talk to. Because everywhere else is expensive and you don't feel very taken care of. Do yourself a favor. You don't need the headache. Just call this office and they will take very good care of you. From the first call, to what you actually need. Will make a plan and tackle your concerns thoroughly. The best place to get your insurance. Not only you will thank me but so will your car, home and whatever else you need! 🤙