Wendy Gillies - State Farm Insurance Agent

Wendy was phenominal to work with. She took time to review my policies from another Insurance Company and explain differences in my existing policy and what she could provide. Wendy was able to give me better rates with better coverage. I would strongly recommend using her for any assets you need covered

Wendy was not only hard to get a hold of she was also not helpful in dealing with any insurance matters. More importantly Emily Fortuny the account manager was just about the most unprofessional person I’ve ever dealt with I’m not sure what her credentials are but she was unwilling to transfer me at any time to Wendy as asked several times over. She argued with me repeatedly on several occasions about insurance matters she had no knowledge of and then had the audacity to hang up on me. I’m not sure what kind of office is being ran but thanks to them it took me a week and a half to undo the mess they did. Luckily, I have changed insurance agencies and I’ve had no problem since then. I would stay clear of them at all cost.

I have been with State Farm for 20 years, and Wendy has been by far the worst agent i have dealt with. Her staff have been amazing, so this is nothing against State Farm or her staff. She made accusations about me that where not true and when I had a dumbfounded look on my face i was told to never come back on property and was forced to change agents by her request simply for asking if my address had been changed. I didn't know stopping in to ask questions about my policy and making changes to my policy, and simply being friendly was a crime. My past agents always enjoyed when i stopped in, especially when i brought my children in with me. They were always kind and engaging. But with Wendy's office, i always dreaded going in because i knew if she was there, I'd be treated poorly and chang

Wendy and her team are the greatest. Always willing to work with us o. Any questions we may have, and find the best solution and coverage. Top notch friendly staff

Super friendly, but very unknowledgeable and unhelpful. Instead of a state to state transfer from my old agent, they started a new policy then kept pawning me off to my old agent for them to cancel their policy and refund the double payments I had been making. Just called this office and they transferred me to the main claims department just for the claims department to inform me my agent would know the answer better. They called me when I first moved to CDA so it was convenient, but I wish I would’ve looked up reviews and went with a longer tenured and more knowledgeable agent. Hopefully they’ll get better with time. Edit: Response to owner They have not reached out to me. Which is okay because I’ve already switched agents, but I find it interesting they would lie about it to try and s