Vern Fonk Insurance

I had a wonderful experience working with Estefania. She was incredibly helpful, patient, and knowledgeable throughout the entire process. Estefania took the time to explain all of my options clearly and made sure I understood what each policy included. Most importantly, she helped me find the best premium that fit my needs and budget. I truly felt like she had my best interest in mind and wasn’t just trying to sell me a policy. If you’re looking for an insurance agent who is professional, responsive, and genuinely cares about her clients, I highly recommend Estefania!

Laura at Vern Fonk Insurance (Lacey) was absolutely wonderful. She went above and beyond to help me navigate insurance and find the most affordable option for my situation. What truly stood out was her patience and kindness while I was in the middle of buying a car — I was constantly flipping back and forth between paperwork and insurance needs, and she never made me feel rushed or stressed. She stepped in right when I needed help and made the entire process so much easier. It was such a pleasure working with Laura, and I sincerely hope I’m able to work with her again in six months. If you’re working with Vern Fonk in Lacey, I highly recommend asking for her!

Estefania was amazing. She understood my concerns and answered them honestly. She even made arrangements for me to contact my existing insurance company. Great customer service. 2mile service indeed. I will tell others about her professionalism.

Thank you Cecilia for your dedication , professionalism, knowledge, kindness and most importantly your friendly attitude. Today Cecilia called me out of the blue. First thing she said was it was almost time to renew and would I like her to see how much money she could save me. Cecilia has been my car insurance agent for more than a year. Cecilia was abble to save me $63 pr mth and my coverage s5ayed the same!! It's not often an insurance agent calls to say they can save you money and coverage doesn't change!!! It's because of Cecilia I don't change my insurance broker.

Shelby Tuma assisted me today, and I couldn’t be more impressed. She was incredibly helpful and took the time to explain every detail of auto insurance in a way that made sense to me, even though I wasn’t very familiar with it. My questions were elaborate and in depth because I’ve never had my own policy before. Her attention to detail and dedication to ensuring I understood my policy was outstanding. Thanks to her, I feel confident that I selected the right plan for my needs. Huge shoutout to Shelby, if you call this place, she’s an amazing resource and absolutely deserves a raise. Managers, take note: she’s exceptional at her job! I just wanted to give credit where it’s due and say she went above and beyond today with making sure I was in good hands.