Unum

Worcester, MA · Income protection insurance agency

Rating
2.7/5
★★★☆☆ 2.7
Reviews
9
Rank in Worcester
#54
of 65 insurance agents
City Percentile
11%
rating percentile
Address
Unum, 1 Mercantile St, Worcester, MA 01608
Phone
(774) 437-4441
Website
www.unum.com
Status
Closed · Opens 9 AM Mon

Unum is an insurance agent located in Worcester, MA. It is one of 65 insurance agents listed in Worcester. Its 2.7-star rating is slightly below the Worcester city average of 4.4 stars. There are 6 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 *Tiffany* · Sep 2025

This company is the worst! Paying on my short term disability for 3 years! Finally use it, and after 2 months of runaround they value my claim at $20 a week!!! Yes $20 a week for a salaried employee. This company is garbage and should be ashamed of themselves! As soon as im back to work im canceling them!! I would give 0 stars if I could.

★☆☆☆☆ 1.0 Mike Kind · Sep 2020

I have had a policy with Paul Revere Insurance which is now Unum for 40 years. It’s a disability policy that pays under $1000 per month. Over the years I have lost more than the required 30 days of work due to illness a few times and did not submit a claim. Recently, I lost a month of work and decided to submit a claim. The claim application is 15 pages long. Ridiculous. I’m letting the policy lapse which I’m sure will make Unum happy since I’m older now. Just a caution to prospective clients about this practice.

★☆☆☆☆ 1.0 jason g · Jun 2020

Tried to file a claim. They kept claiming the paper work was sent but I never received it. Waited for a month and still no calls from them or mail. Multiple calls from me but everyone I talk to just incompetent. I feel like I’m getting the run around. Constantly transferred and put on hold. After this is cleared up I’m cancelling with unum. Calling the attorney general and the better business bureau to file a complaint.

★☆☆☆☆ 1.0 Margaret Jones · Oct 2019

Never get my check on time. SATURDAY is not s business day. Neitheris Columbus day. Which you know because you're closed.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Income protection insurance agencyInsurance agencyInsurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.