Berlin Insurance Group

Worcester, MA · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Worcester
#7
of 65 insurance agents
City Percentile
55%
rating percentile
Address
Berlin Insurance Group, 61 Milton St, Worcester, MA 01606
Phone
(508) 459-1226
Website
berlininsurancegroup.com

Berlin Insurance Group is an insurance agent located in Worcester, MA. It is one of 65 insurance agents listed in Worcester. Its 4.9-star rating is above the Worcester city average of 4.4 stars. It ranks #7 of 65 insurance agents in Worcester. There are 4 photos associated with this location.

About Berlin Insurance Group

Insurance Agency serving all of New England

Customer Reviews

★★★★★ 5.0 Jeferson Machado · Feb 2026

I had an excellent experience working with Sarah Baer at Berlin Insurance. Sarah was incredibly fast, reliable, and professional throughout the entire process. She reviewed my policy carefully, explained everything clearly, and made the transition smooth and stress-free. Most importantly, she was able to save me a significant amount of money while ensuring I maintained great coverage. Her attention to detail and commitment to client satisfaction truly stand out. I highly recommend Sarah to anyone looking for knowledgeable and trustworthy insurance support. Thank you again for the outstanding service!

★★★★★ 5.0 Cassandra Valas McCarthy · Mar 2026

I had an excellent, personalized experience working with Anthony at Berlin Insurance while insuring our new home. Anthony is a highly experienced agent whose years of expertise really show in the way he tailors coverage to your specific needs while still finding a great price. I truly appreciated his attention to detail and the time he took to make sure every coverage need was addressed. He also provided thoughtful suggestions to help ensure my family has the right protections in place across home, auto, and life insurance. I highly recommend Anthony and Berlin Insurance for anyone looking for knowledgeable, responsive, and genuinely personalized service.

★★★★★ 5.0 Kim Oneil · Feb 2026

You know you see these ads saying you don't need an insurance agent but let me tell you why you do; especially Berlin Insurance. I've dealt with other insurance agents for many years now and recently switched to Anthony Natoli and his incredible team about 2 years ago. If I ever have a question/problem with anything I pick up the phone and I get a person; usually Anthony; not some bot that can't understand what I'm trying to explain to them. Their 1 on 1 service is by far the best there is; you know you're in the best hands immediately available to help you and I'm talking probably hours when they should be at home off the job. You are always their priority and even 2 years later I'm still in awe of the attention every person gets from them. I can honestly say that the Oneil family loves B

★★★★★ 5.0 Mr.I. Moroznyak · Jan 2026

I highly recommend Berlin Insurance for anyone looking to address their insurance needs. Anthony, in particular, did an excellent job researching the most suitable options and presenting them with clear, detailed explanations, making the decision process much easier. He was thorough in explaining the benefits and selecting coverage that best fit my situation. Anthony was also extremely patient and attentive, working to find the right combination of options that aligned with my budget. Although I was hesitant to switch after being with my previous provider for over 10 years, I’m confident this new partnership was the right decision.

★★★★★ 5.0 srinivas chittaboina · Jan 2026

I recently worked with Berlin Insurance Group, LLC for my insurance needs, and I had the pleasure of working with Kevin O’Connor throughout the application process. From the very beginning, Kevin made everything smooth and stress-free. He guided me step by step, ensuring that all the paperwork was completed efficiently and without any hassles. One thing I really appreciated was how Kevin took the time to present me with various options, including those that could help me get additional discounts. He was extremely patient with all my questions, making sure I fully understood my choices before making any decisions. What truly stood out was Kevin’s willingness to go the extra mile. He not only helped me set up my new policy but also contacted my previous insurance company and arranged for m

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.