Tom Wootten - State Farm Insurance Agent

So blessed to have Tom Wootten as my insurance agent. His office, manager (Kris) has done so much for me and my family. This past round of hail storms, my house got wrecked. Kris was available and explained everything to me in a timely and respectful manner. It is nice, knowing it today's world, that Kris cares for my family and made our needs a priority. I am blessed to have State Farm right now! They are the best insurance agency ever!

The lady Kris at the office e is great. Tom Wooten is a pompous jerk. I don't speak rude often, but he is absolutely rude and ignorant. Glad I don't have to do any more business with him ever.

Lazy and corrupt, and they will not go out of their way to do their job because that is not what they get paid to do (read the fine print). State Farm has the worst rated customer service since Katrina. Sure they can give you a good price but that means they do nothing for you (read the fine print). They don't tell you the details, but they do smile & take your money. This office sends me unwanted calls multiple times a year trying to sell me life insurance and they won't take no for an answer. I've been rear ended twice and State Farm has done nothing to make sure the other insurer has taken care of my vehicles. They left me on my own. Avoid this business at all costs, they are not a good neighbor, they are just there to take your money and offer you nothing in return.

I would like to say after 25 years of being a client of State Farm that we were happy, but State Farm made it clear they did not want our business. I tried to even mend the relationship, to no avail. Found another company who wanted our business and saved us over $1500 per year for a family of four. Dang, i shouldnt have been so committed for so long. Recommend looking elsewhere for insurance needs. State Farm needs some some client focus training. Especially for long term clients.

I've made several claims with State Farm on both Auto and home insurance. Every time it was a very easy process with absolutely NO headache or hassle. From what I here from friend's and family's experiences from other Ins Companies and what they pay compared to mine, I'm never leaving State Farm as far as I'm concerned. The only reason I'm going out of my way to write this is because of these other reviews!? There's no possible way this group can be rated bad. Some people want there way or the highway and that's not how it works out all the time, there's guidelines all companies will have to follow. No complaints at all and again this is speaking from experience of 4 claims total over a period of 10+ years. I pay much less than all my friends so not one complaint here. I strongly r