Theresa Solon - State Farm Insurance Agent

I was looking to change insurance companies and I got a call from State Farm. They made it a breeze for me to switch insurance companies and explained everything that I was getting to make sure that was the policy I wanted. I have no issues, and if I have any questions I can call and they have an answer. They were nice and pleasant to talk to.

The staff did not carry my "old" plan to my new car when purchased August of 2024. I specifically asked for this to happen because, of course, i wanted all my same coverages. I've been learned from past (bad) experiences to have these extras on my plan. After being reassured several times that it had carried over exactly, i found out a couple weeks ago, that they did not do that. Of course I didnt know it was the case until it was time for me to use one of the extras I paid for, road side assistance. When I called Statefarm for this, I was told I didnt have it on my policy.Ive been in this situation before, and was trying to avoid all this and the staff dropped the ball. I had my car towed anyway because it was broken down on a busy street. When I called the office to inquire, I was told

I have been with State Farm for many many years, but I have to say that Theresa and her team are just amazing! You don't' feel rushed or pressured into anything! Heather explained everything and helped us feel at ease with our coverage. Everyone in this office is truly wonderful!

This office, specifically Theresa was so easy to work with. Made the process of switching insurance companies simple and painless. Highly recommend!

Great service always willing to help an get what you actually need