Taylor Benefit Resource

Taylor Benefits Resource is contracted by my husband's employer to make the monthly premium payment for our health insurance. They failed to pay our premiums and let our insurance expire. We found out when we were turned away from an appointment due to a lack of insurance. We are still dealing with the aftermath, by having to request declined medical bills be rebilled. Instead of accepting full responsibility, they assert that we had access to the credit card on file to pay the premiums, and should have entered the card information ourselves. We have not ever had access to said card, and paying the premium is what they are paid to do. Since they claimed that we had the card information at one point and also implied that it was our responsibility to do their job, I requested the card inform

Be cautious when working with Taylor Benefits Group “TBR”. TBR requires you to pay the dentist then submit a claim to TBR for reimbursement, which TBR said the dental office could do for me and if they can’t I can go ahead and mail it in. They said it was an easy process. I thought OK no problem. On Nov 21st 2017, I went to my dentist, and paid the complete service. My dentist’s office submitted the claim directly to TBR using the instructions they have on their form for submittals. Dec 2 or 3rd, I call TBR they said they never received the claim. I told her that was odd since I saw the receptionist submit it. I called the dentist’s office and confirmed they submitted on Nov 21st I called TBR and they said they didn’t receive it. the dental office calls TBR’s office & stayed on th

My brother was paying $950 per month for Cobra for almost 12 months. They told us there were no other options. We wend to someone else who signed us up with ObamaCare for $150 per month. Why didn't they send us to someone who could sign us up for ObamaCare. They should have known this. My brother paid an extra $800 per month for a year because of them. AND we will never recover it. He gets $1500 a month between retirement and his social security. TBR cost him $800 a month. I hope they can sleep at night.

They are great. Gave us new cards and helped with getting appointment scheduled for chemotherapy

Customer service has always been helpful with answering questions! I have never had a problem with benefits either!