State Farm Insurance Corporate South

I am extremely disappointed with my experience with this insurance company, especially during a time when insurance is supposed to step in and provide support. When you faithfully pay your premiums, you expect to be treated with fairness, respect, and a genuine willingness to help when you actually need coverage. Unfortunately, that was not my experience at all. From the moment I reached out for assistance, I was treated less like a valued, long-term customer and more like someone who had failed to meet their obligations, despite the fact that our insurance payments have always been made. Instead of receiving guidance, clarity, or reassurance, we were met with unnecessary resistance, poor communication, and a lack of empathy during a stressful situation. Insurance exists to provide peace o

After several attempts to dispute a claim against me. State Farm does not have a dispute process for claims against their own clients. I have to pay extra policy charges because they thought it was necessary to hold me responsible for an accident that was not at all my fault. The fact is the person that hit me was responsible for the damage to their car and the car in front of me and mine. And injury’s on the person in front of me was her fault for not wearing seat belt, sitting extremely close up to her steering wheel. She didn’t even have her baby in a car seat and sitting in the front seat at that. Companies in this country are ridiculous and unreasonable just like the legal system. Pathetic.

On July 16 2025 I noticed a small discolored area on the drywall above an interior door. I asked a contractor to look at it, and when he felt the area he said it appeared to be damp. He suggested cutting the ceiling sheetrock to investigate, and when he did we found the area between the lower and upper levels of the house to be wet, with excessive moisture and the presence of a “suspicious growth”. Due to its relative containment, my contractor said that it appeared that this issue had only recently happened and that the damage could almost certainly be repaired. The fact that there was only a single location of discoloration from the moisture on the living side of the home also pointed to a recent occurrence of the problem. My agent called Spangler Restoration for an inspection. They qui

I was an Allstate customer for 25 years for home and auto. My rates went up a lot for home so I shopped State Farm and switched a few months ago. My wife backed out of the driveway and hit the door of a parked vehicle a few weeks later. It was a $2800 claim with no damage to our vehicle. Our first at fault claim in over 25 years. Full disclosure, my wife was hit by someone 3.5 years ago by someone who blew a stop sign. Police report provided full details of fault by the other driver. One at fault claim for $2800. And one other no fault claim in 25 years. Also, a FICO score of about 800 for both of us. After signing up with allstate and going through the the annoying but necessary process they immediately terminated our policy citing the accident within 59 days of the new policy.

@ State Farm has agents that verbally abuse their customers and speak to them as if they are trash. I’m not sure if State Farm insurance are doing checks on the people they let sell their insurance anymore, but PLEASE STAY AWAY FROM KYLE ENGELBRECHT OFFICE IN ILLINOIS. Very unprofessional. @ State Farm we the consumers deserve better!! You have lost a 20 plus year customer, great job