Smith Family Insurance LLC

Charleston, WV · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Charleston
#5
of 57 insurance agents
City Percentile
64%
rating percentile
Address
Smith Family Insurance LLC, 447 Call Rd Ste 105, Charleston, WV 25312
Phone
(304) 756-8999
Website
www.sfiwv.com

Smith Family Insurance LLC is an insurance agent located in Charleston, WV. It is one of 57 insurance agents listed in Charleston. Its 4.9-star rating is above the Charleston city average of 4.4 stars. It ranks #5 among Charleston insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About Smith Family Insurance LLC

We are to here to help hard working people protect the things they love at a price they can afford. We offer Auto, Home, Life, and Commercial insurance products using only the best carriers. We also help save time at the DMV by offering a full suite... More

Customer Reviews

★★★★★ 5.0 Wee Boy · Mar 2026

Some of the best service I’ve had these people are ligit and I’ll try to help you the best they can they are vary friendly and don’t just leave you on hold for 45 mins they work with you and talk with you like it’s not just their job

★★★★★ 5.0 Dwayne Boggess · Nov 2025

I went to Will Smith at Smith Family Insurance to handle a title transfer that I had put off because I don’t like to go to the DMV. Will handled everything and made the whole experience seamless. I highly recommend everyone to visit Smith Family Insurance for all of your tag and title needs as well as your insurance needs. Very professional and personable.

★★★★★ 5.0 Ashley Bond · Oct 2025

Dena from smith family insurance was absolutely amazing. I called about my bill asking why it went up. Before she called me back she ran some numbers and everything and got me some quotes to lower my insurance for me and got me the best rate possible for my age with my “at fault” accident back in 2021 I was paying 197 something a month for liability and now she’s got it to where I’m going to be paying 126.06 a month. Even got me road rode assistance at no up front cost to me! Absolutely would recommend!!

★★★★★ 5.0 Beverlia Hardman · Jan 2026

Dina was amazing to talk to she explained everything to me in detail about the different policies and procedures with everything. My old insurance didn’t explain anything to me, like Dina and this agency did. would recommend.

★★★★★ 5.0 jordan groom · Nov 2025

Tina is the best! She’s gone above and beyond to help my mom and I find coverage for my vehicle. She made the entire process incredibly simple. Would give 10 stars if possible!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.