Mountain State Insurance Agency

I moved back to WV four years ago and Mountain State was recommended to me for my insurance needs. I currently have auto, home and personal liability insurance. I have had one accident claim and their customer service was excellent and seamless. I made one call and everything was taken care of. Mary Jenkins is a joy to work with. Always prompt courteous. Anyone looking for insurance coverage I would highly recommend. Mountain State Insurance.

Great local option that gave us what we needed in a timely manor! We got house insurance through them and they were very pleasant to work with.

Wow, talk about a service oriented business. Sheila assisted our company with obtaining a state mandated surety bond. She went far above and beyond in helping us to navigate the necessary bureaucracy to get it done. I wouldn't even shop around. On top of the service, their costs were very much in line with other providers. This is the place to go if you are looking for an honest, reputable agency that truly cares about their clients.

I spoke with Ella to get a quote for my mom’s home. Ella was prompt in her reply, very professional and friendly. She followed up as promised and provided excellent customer service. I would highly recommend this business for your insurance needs.

As a customer for a little over a year, I have found that the folks at Mountain State Insurance to be responsive to questions related to their customers policies and in my case, unfortunately, when a customer has a claim. In today's world of pushing customers online and over the phone, it's nice to have a local agents willing and able to help customers with their insurance needs.