Shawn Ebbitt: Allstate Insurance

Not happy lately at all with this insurance company. This agent was rude, kept talking over me. I have been with Allstate for 35+ years. I used to be so pleased with them and always recommended them to family and friends. When people told me I could get insurance cheaper elsewhere, I always defended them citing their customer service experience I have had with them was always top notch. Not anymore. Several times in the past few years I have been met with poor customer service and resistance on the slightest problem. They charged me late fees when my bank clearly shows the payment was processed on time 3 DAYS before they say it was paid. For all the money I have paid to them?? Will be shopping for better customer service insurance.

Shawn is a dedicated person serving the needs of clientele, respectful, on time. 100% recommend.

Shawn has always been helpful and upfront about our insurance needs and coverage.

Excellent experience being a client of Shawn Ebbitt. We have been for years and every time I call with a question or concern I’m answered quickly. This time my policies were renewing. I had meant to call because a couple things had gone up in price and I had questions but I hadn’t found time. Then I got a call from Shawn saying we should look at our policies as he thought we was paying too much for some things! How wonderful is that?! He spent quite awhile with me and we were able to adjust things so that our coverage was perfect for our needs and we were saving money. Would definitely recommend highly! Patricia

We are very pleased with the service and professionalism we received from Shawn and his staff at the Shawn Ebbitt Allstate Agency. They explain the options to fit our insurance needs with stellar knowledge and care. They are also very prompt with returning our inquiring calls. We highly recommend them!