Sedgwick Claims Management Services

2/23/24 Update. Jessica, VP of Claims said they would review th next day. Of course, there has been no follow up. Sedgwick tag line is "Taking care of people is at the heart of everything we do." Hilarious! They simply ignore you. Jessica's email. Alex, Please note that the claim # is AINT10566A2. Christina and I will discuss in the AM and get back to you. Thank you. Jessica Sorkin | Vice President- Casualty claims Northeast Sedgwick Uniondale, NY It is now three months since we were rear ended by a semi operated by MXDV Logistics on Nov. 21, 2023 on I-75 in London, KY. We are $2,100 out of pocket. Below is the email from Sedgwick Claims indicating that our out of pocket expenses would be review on January 29th. This is after she told me they would be paid and then later attempted to

STAY AWAY FROM THIS PLACE!!!!!!!!!!!!!!!! I WISH I COULD GIVE THEM ZERO STARS. They are terrible!!! I work for a doctors office and one of our patients have to use Sedgwick for his workers comp case. We can NEVER get in touch with anyone at Sedgwick. I have an email address and phone number for one of the claims adjusters - HE NEVER RESPONDS TO ANYTHING. I also have the email address and phone number for that adjusters "Senior Supervisor" and HE ALSO NEVER RESPONDS TO ANYTHING. You try to hit "0" on their phone system to get a receptionist and for MONTHS it's been "No messages may be taken for this mailbox, it is full". GOOD LUCK ever reaching anyone or every getting in contact with anyone if you decide to use Sedgwick. WHAT A NIGHTMARE!!!

I was told for 6 weeks I cant get paid, Randomly called saying i can, 4 months later I am kicked off saying I dont qualify. Keep in mind i was told a police change was made to allow me to get paid, then i was told nothing changed and i cant get paid. Sedgwick and Absence One are the bain of my existence and are designed for you to pay them, never use it, and if you do get coverage, they make your life a living hell.

Told would receive a call within 72 hours to address my claim. No one called during that time. Called Sedgewick 4 times today and received no answers and kept getting hung up on. This is a third party administrator in my case for home depot.

The website is well laid out and does manage to make the launch process easier. The only issue I have is the communication section. I often don't get a response to questions there and sometimes, messages I sent seem to just disappear. Overall however, the claim process through Sedgwick has been much easier than I had anticipated. As long as I stay on top of my doctor about sending in the paperwork, Sedgwick makes sure I still receive benefits.