Ryan Insurance Agency Inc

I don't normally bother with reviews, but my experience should be shared. I called in early October about a quote for home and auto. I gave Jim everything he asked for and waited. 2 weeks, nothing. Called last week and left a message. Nothing. I called again Monday because my current insurance was done November 2nd. "I'll call you right back." Tuesday I called again and left a message. A girl from the office called me back and took my information again. Said she would get the quote together and have Jim call me back. Thursday, nothing. Today was the final day to get a quote, so I called again and left a message. I finally get a call back from Jim. He told me someone else was supposed to call me. I was already pretty upset and was trying not to be rude, and asked why it was such a hassle to

Mindy has helped my nonprofit with insurance questions and policy reviews on two occasions now, and provided valuable advice, even though initially, the advice was to continue with the insurance I had rather than her quotes. The second time I asked for advice, I was able to go through her, and I'm so glad it worked out that way! She even offered to come to board meetings if ever needed, to explain the nuances of the policy to the board. Amazing customer service!

On April 4th I requested a quote using the online form for the following policies. 2 homeowner, 3 cars and an umbrella policy. On April 9th i received a call from one of the agents. He took all my info and said he would get back to me the next day. It is now May 15th and I never have received that call back. Not a great way to do business

They are the personal broker to my mother and we recently had a claim. Her new agent is Carla and she is really amazing - super responsive and knowledgeable. That's the personal side. On the business side, they have been the broker for the law firm at which I work for close to 20 years and Spencer and his team are always terrific. If you're looking for an agency that cares as much about your business as you, this is the one!

Mindy has been nothing short of wonderful since I took out my insurance policies with her. She has our vehicles and renters insurance and is always a phone call away to answer any questions. Customer service is getting worse everyday in every business but not with Mindy her customer service with a smile is amazing! Thank You Mindy more referrals coming your way.