RT Shaw - State Farm Insurance Agent

I am a returning customer and I’ve been with another carrier since 2009. My rates went up 35.1% this year and my broker told me that’s pretty much the industry standard. When I reached out to State Farm for a quote I wasn’t expecting much better. Caryn was very kind and professional. We went over my policies from home auto and motorcycle line by line and she came back with policies that I am very happy with. She offered me a lot of choices and she listened to me and acknowledged my concerns and I am so surprised how easy this was. I’m happy to be back with State Farm. Thank you Caryn, you’re the best!

Karen is my representative and is honestly the most personable insurance professional I have ever worked with. I currently have life insurance and auto with them and everything has been extremely smooth. Very satisfied! I have been able to get in touch with them whenever needed, including by phone and text and it's reduced a lot of unneeded stress.

In the process of seeking advice about car insurance coverage after a car accident resulting in two shredded/destroyed tires, we call our State Farm agent office. Our usual contact person was out of the office and Cindy Erber-Agen answered the phone. She offered to help with our concern. She listened carefully to our inquiry and gave excellent advice and generous time (over an hour) in proceeding with filing a police report and Metro bus report. Cindy patiently guided us through the step-by-step process in completing and submitting the reports. We are most appreciative and thankful for her professional guidance!

Caryn Kaul was the agent that signed me up. She was informative, pleasant and understanding. No high pressure, just like talking to a friend. Was a good experience and if you’re interested in State Farm insurance be sure and ask for her.

I had an outstanding experience with Cindy Erber – Agen. Her follow up communications via phone and email are truly exceptional. It’s rare to find someone so dedicated patient and knowledgeable in today’s busy world. I genuinely appreciate her commitment to great customer service. If you’re looking for an insurance agent, who truly cares about her clients reach out to Cindy. Thank you again Cindy for your support.