Ron Smith Insurance Agency Ltd

I have learned so much from working with Kimberly. She really knows her stuff! Our neighbors garage recently burned down and unfortunately burned the siding off of our own garage in the process. If it were not for Kimberly, my husband and I would have had to pay a $1000 deductible to have our garage repaired. This is not our responsibility though as it is a liability issue. We are thankful to have learned this, especially considering that my husband recently lost his job and we would not be able to afford the deductible at this time. Kimberly has been the absolute best agent to work with and I can’t even imagine why there would be any bad reviews on here concerning her, other than the fact that maybe people don’t like to hear the truth. In this day and age, I find it very refreshing to be

On 10/7/25 a water line to my dishwasher ruptured during the middle of the night. I woke up to a major water mess! A broken line can pump out a lot of water in a few hours. I had a considerable amount of drywall damage, ceiling tile damage and carpet damage. I called Kimberly of Ron Smith Insurance Agency of Akron when their office opened. Badger Restoration of Akron responded in a timely manner to dry out my home. They had numerous heavy duty fans and drying equipment. The drying of my home took about three days. The Badger Crew then started working on repairs. They worked for about two weekday weeks to complete the repairs. They returned by home to pre-flood condition. I pray not to have another major water leak but will call Kimberly and Badger Restoration immediately if it o

If I could give a zero star rating, I would’ve. Both Kimberly and Jeanie are extremely rude. High defensive attitude and demeanor. There was zero professionalism. They both will cut you off and speak over you. I would never recommend such an unprofessional group of individuals to anyone for insurance.

I was recently hit by one of their insured. Being in the restoration business myself I was very worried about how promptly my vehicle would be taken care of. The next morning they contacted me and got everything situated. In cooperation with Erie Insurance and Tallmadge Collision I’ll have to say I was extremely impressed with the way I was cared for. Great insurance agent!

Jeanie Hamby was very helpful, friendly and knowledgeable. Beyond that: with insurance rates going up, I always shop for lower rates. Have yet to find any cheaper insurance, both automobile and home. Comparing coverages, deductibles and ease of doing business, Erie Insurance and Ron Smith Agency are the best.