Raphael Cotton Insurance Agency LLC American Family Insurance

This has been my first experience working directly with an agent, previously I just did general online sign up with a company. I can certainly say this is a different caliber of service! I am soo happy and pleased with having Ray as our personal agent. He is very informative, patient and thorough with my questions and concerns. He has delivered in every area! Thank you! Keep up the top notch service!

Very pleased with Ray, we moved all our policies to him. He explains all the details so we can make an educated decision on our needs.

I’m happy with my experience. They were quickly responsive to my inquiries and offered me affordable rates. Glad I went with this firm.

Great customer service! They gave me quotes in a timely fashion and the quotes get my needs.

Never answer any calls, not available during open hours. Reported to American Family.