Progressive Insurance - Claims Office

Stafford, VA · Insurance company

Rating
1.3/5
★☆☆☆☆ 1.3
Reviews
6
Rank in Stafford
#8
of 9 insurance agents
City Percentile
13%
rating percentile
Address
Progressive Insurance - Claims Office, 51 Barrett Heights Rd Ste 109, Stafford, VA 22556
Phone
(800) 776-4737
Website
www.progressive.com/claims/?utm_source=G&utm_medium=local&utm_campaign=progressivedirectclaimcenters
Status
Closed · Opens 8 AM Mon

Progressive Insurance - Claims Office is an insurance agent located in Stafford, VA. It is one of 9 insurance agents listed in Stafford. Its 1.3-star rating is slightly below the Stafford city average of 4.0 stars. It ranks #8 of 9 insurance agents in Stafford. There is 1 photo associated with this location.

About Progressive Insurance - Claims Office

Progressive Claims employees handle claims for customers in offices not open to the public. To file a claim, get a quote, or learn about Progressive, visit us online or call customer service.

Hours

Friday8 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 Catherine Perry · Sep 2025

0/10 would not recommend progressive. This is criminally misleading and I hope someone compiles a class action lawsuit. This disruption of this questionnaire implied that the claim couldn’t be processed until it was completed (false but still heavily implied). The questionnaire then contains questions like this where all answers are self condemning. There are no correct evasive maneuvers when you are stopped at a red light, and stating “I don’t know” implies that you weren’t paying attention to operating your vehicle. If you want someone on your side, it’s not progressive!!

★★★☆☆ 3.0 Jeanette Louderback · Aug 2022

I had 1 accident in 68 years of driving and they doubled my rate. I didn't even get a citation.I feel they should have hit me a bit on rates but not double for 5 plus years.

★☆☆☆☆ 1.0 Jason L · Jun 2023

Made a mistake switching from Gico to Progressive insurance. Took them 5 months to determine how to fix my windshield.

★☆☆☆☆ 1.0 S Dickson · Mar 2025

Worst insurance company ever. FLO should quit. Worst pricing of any where i went!!

★☆☆☆☆ 1.0 james bond · Jan 2024

40% rate hike after 3 years autopay and a perfect driving record 🤦 Worst Company Ever

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance companyAuto insurance agencyHome insurance agencyInsurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.