Pam Marbut - State Farm Insurance Agent

Love State Farm! They have always been so helpful. Just recently Carleda, an agent with State Farm, helped us with a case we had against another insurance agency. Our car was stuck at a repair shop and the agent we were dealing with would not return our calls to finish paying for our car. We finally got State Farm involved and Carleda took it upon herself to help us. She helped to resolve the situation in a matter of a few hours. Thank you Carleda and thank you State Farm!!

I am giving 5 stars so far. I had an accident...someone pulled out in front of me. I was originally told to start a claim with the other driver's insurance, so I did. However, after 9 days and their adjuster never made contact and would never call me back I had to do something. I went to State Farm. Within 1 hour of talking with someone in the office & starting a claim I had a rental, the decision that my car was totalled (all air bags deployed and most of the driver front panel was missing or crunched), and a person had called about my injuries. I had so much relief just knowing that my claim was being taken care of...finally! We have had State Farm for more that 25+ years.

Carleda Perkins provided outstanding service. She was very responsive and made everything with my policy clear and easy. I truly appreciate her help and highly recommend.

Excellent and knowledgeable customer service! Ms. Mariana was particularly patient with all my questions and took extra time to make sure I was satisfied. I have been working with the personnel in this office since we moved to Alabama two years ago. Even though we have been State Farm customers since 2013, being an Alabama resident requires different homeowners insurance as well as changes to our auto insurance. Everyone, especially Ms. Mariana, has been outstanding in making this transition a very easy one!

I would just like to say that I had and issue today with getting some paperwork done on my rental insurance and Carleda was of a great help to me her service was really awesome and personality and smile really made it easy to feel comfortable and to believe that she had my best interest at heart and she kept her word she called me back and explained the situation and she took care of it so I really appreciate the good job that she did 🤗