Nicole Groff: Allstate Insurance

Not many positive things to say. I was assigned to Nicole’s office after my former agent retired. Allstate screwed up my insurance when I bought a new car. This occurred on a weekend so I had to contact allstate directly. I contacted Nicole’s office by phone, email, and text during the week to correct the issue without a response. I ended up getting fined by the MVA because of an error that Allstate made and Nicole still did not respond. Ended up cancelling my homeowners, umbrella, and auto insurance with them the next week, and saving a lot of money by using a different insurance agent. Nicole’s office failed to do some of the most basic tasks an insurance agent should do. Avoid Allstate, but especially this office.

Service was fine. Premium was way too high 73 years old retired only drive for pleasure was paying How about 240 some dollars monthly too much for my budget

Ms Groff and her staff are very engaging and make you feel important. Thank you Ms Groff

Nicole and her team are great. A lot of personalized service. Glad I switched over to them after Erie wanted to raise my rates over $1000 for 6 months because someone hit and run our car.

Nicole is amazing. Have enjoyed every second of working with her. She takes the time to listen and help you .