New Castle Insurance Ltd

New Castle, DE · Insurance agency

Rating
4.3/5
★★★★☆ 4.3
Reviews
16
Rank in New Castle
#5
of 8 insurance agents
City Percentile
29%
rating percentile
Address
New Castle Insurance Ltd, 621 Delaware St # 100, New Castle, DE 19720
Phone
(302) 328-6111
Website
www.newcastleinsure.com
Status
Closed · Opens 8:30 AM Mon

New Castle Insurance Ltd is an insurance agent located in New Castle, DE. It is one of 8 insurance agents listed in New Castle. Its 4.3-star rating is above the New Castle city average of 4.2 stars. It ranks #5 among New Castle insurance agents by combined rating and review volume. There is 1 photo associated with this location.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 tanwi Mazumder · Mar 2026

⭐⭐⭐⭐⭐ New Castle Insurance Ltd provided an exceptional experience. The team was professional, knowledgeable, and very attentive to my insurance needs. They took the time to explain all my options clearly and helped me choose the best coverage at a competitive rate. Communication was prompt, friendly, and thorough, making the entire process smooth and stress-free. Their commitment to excellent customer service truly sets them apart. I highly recommend New Castle Insurance Ltd to anyone looking for reliable and trustworthy insurance solutions!

★☆☆☆☆ 1.0 francesco vattilana · Apr 2018

I was insured through New Castle Insurance for close to 19 years on a property I own. This year they never sent out a renewal policy for my insurance. They also never sent out any paperwork that my insurance had lapsed. I contacted New Castle Insurance and the lady was rude and told me my agent retired and it was not there fault that we didnt recieve any paperwork for renewal policy. This company was getting close to $2,000 a year from me to insure my building. I spoke with Star an agent there and she gave me quote on new policy and raised payment from $135 a month to $200 a month... I found same insurance from another company for less than half the price. This company is unprofessional and I warn you not to use them. I can not believe they did not contact me when I never paid payment sin

★★★★★ 5.0 Rickie Clark Jr · May 2022

Quality insurance from a quality provider. Kristin Scholl helped us easily get through our claim.

★★★★★ 5.0 Dale McDine · Aug 2017

Great service great employees

★☆☆☆☆ 1.0 Miami Shop · Aug 2024

Bad customer service

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.