Natasha Faesy Burgess - State Farm Insurance Agent

We reached out to another State Farm agent twice and never heard back. Then we contacted Natasha’s office — and what a difference. Keisha answered our call, handled everything we needed, and patiently answered all our questions. Excellent service; we’re completely satisfied.

I recently had an issue with my bill that suddenly increased about four or five times higher than usual, and I was honestly very frustrated when I called. Natasha, my State Farm representative, was out on vacation at the time, but her team immediately stepped in to help. The woman I spoke with (I wish I remembered her name!) was incredibly polite, professional, and reassuring from the very beginning. She listened to my concerns, told me she would look into it, and within just a couple of hours she personally called me back to let me know everything had been resolved. This level of customer service is exactly why I stay with State Farm and why I value Natasha and her team so much. Even while she was away, her office made sure I was taken care of quickly and with kindness. It turned a frust

Keshia was very helpful in working with me on adding a new driver to my auto policy. Highly recommend State Farm.

Was shopping for both new home and car insurance since mine currently have doubled. I called six different agencies and received calls baclk from three. Keisha at this agency called back immediately and prepared quotes for me quickly. The rates were not only excellent but the service provided by Keisha was efficient and knowledgeable. She’s very personable and a pleasure to deal with. I highly recommend this agency and Keisha. She will take very good care of any customer.

Everyone there is so polite and willing to help. Ask for Keshia Klosenski - she helped me and was great! I had so many questions and needed details on the new policy as I was changing my current insurance to State Farm - in the rush of it all she was professional and knowledgeable! I am looking forward to a long relationship with them for my Home and Auto insurance!