MVP Health Care

I strongly advise against using MVP Health Insurance due to their consistently poor service. For the past several months, I’ve received daily automated calls claiming I haven’t paid my premium—even though I have. Each time, I go through their cumbersome phone menu to speak with a representative, only to be told that my account is paid in full and to “just ignore the robo calls.” During my most recent call, the representative was attentive at first—until she verified that my payment had been processed. At that point, her tone immediately changed to indifference, as if the issue was now entirely my problem. She confirmed that the money was in their bank but hadn’t yet been fully processed, which is apparently what triggers these unnecessary calls. When I explained how disruptive these repe

Highly highly would recommend to steer clear. They barely cover any costs and are not looking out for their customers. Feels like a scam to get your money and then make you pay for your own bill. Would save more money paying out of pocket and not having to pay for insurance.

So far- MVP has gone above and beyond everything I ever expected or could have asked for in my insurance company. I was diagnosed with cancer in september of 2021 and there has been no issue. When I got the word that it came back the first time 3 months post op & I was looking at Chemo, they again took care of everything. When I then got the word that it came back 6 months after chemo, and I was referred to a specialist hospital 1/3 the distance across the country's away, they again have stepped up and covering 100% of it all. On top of all of that, which is what i have expected from them, when the hospitals ended up trying to charge me 4x more than my max out of pocket I was linked up with a Brook Maynard who worked with me to get it 100% resolved and she dealt with everything to get

I was covered, until I wasn't. Broke my leg and MVP covered the bill, but now that I'm on Medicaid and no longer paying premiums to MVP, they retroactively backdated the end of my coverage to before the date of my accident and charged back my hospital for the $40,000 in ER and surgery costs. They even REFUNDED THE PREMIUM (how swell of them) that I paid to them that was to cover the time period of my injury! Not only that (get a load of this), they are withholding payments to my therapist FOR OTHER CLIENTS of his in order to recoup the payments they made to him on my account! UNCONSCIONABLE!!!!! This is why we need universal healthcare! Stop these insurance companies from taking advantage of us! They don't look out for you and I, just the bottom line. THEY PAID MY BILLS 5 months ago, and n

Had BCBS before, they were meh. Now have MVP through work since moving. Have found them to be great. Every time I've left an after hours voicemail they have called back within 10 minutes of opening. Wow! Not had any issues with claims either.