Mountain West Insurance & Financial Services, LLC (Farmington)

Lacks Consistent Account Management and Client Communication Standards As a commercial insurance client, I experienced significant challenges with account management consistency and communication protocols. Key issues included multiple account transfers without prior notification or client consultation, sensitive payment matters shared across 4+ staff members without consent, and dismissive response to service concerns, with company size cited as justification for poor communication practices. For businesses requiring consistent, professional account management with appropriate confidentiality protocols, I'd recommend exploring other options. While individual staff members may be competent, the systemic communication issues make this difficult to recommend for commercial accounts. Reco

Andrew Eyring is awesome. He manages commercial trucking insurance (like semi insurance and other commercial vehicles). I sent someone to him to help with a quote and he took care of them right away. He is also very knowledgeable about all things with P&C insurance. Can't recommend him and the team he represents enough!

Heather's always been great for everything I've ever needed. I tried to make some payments last week with another lady. She had to call me back about 3 times and ended up just giving me a 1800 number to call and make my own payments. I am out of town and rely on them to do their part to take stress off of us. She said she couldn't log in, gave me the number and that was it. Heather called me today and I apologized for the 1 stat rating as it was an accident. 3 is fair.

Insurance is to high.for us retired people but the service is great 👍

Sean is wonderful