Mill City Insurance

Worcester, MA · Insurance agency

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Worcester
#38
of 65 insurance agents
City Percentile
23%
rating percentile
Address
Mill City Insurance, 218 Chandler St, Worcester, MA 01609
Phone
(978) 655-4654
Website
millcityinsurance.com

Mill City Insurance is an insurance agent located in Worcester, MA. It is one of 65 insurance agents listed in Worcester. Its 3.9-star rating is slightly below the Worcester city average of 4.4 stars.

Customer Reviews

★☆☆☆☆ 1.0 Ali AT · Nov 2025

I called to make a payments. She said hold on for a moment. She kept me on hold for 30 minutes. Then I Jong up and called them again. Someone else picked up. And said we have some osues with our system so we can't take any payments. My question is why the first representative just simply could tell me about the isues so I wouldn't wait on hold for 30 minutes. Really disappointing with there costumer service

★★★★★ 5.0 Jonathan · Apr 2025

Vanessa is extremely helpful and very kind. She helped my Dad and I find a great insurance rate and then she went above and beyond and got us an even better rate after I left. Thank you so much Vanessa, you are amazing 10/10

★★★★★ 5.0 john chicatho enyen · Jan 2026

All went out plan good service personnel overthere

★★★★★ 5.0 Zinah Qrayani · Aug 2025

Helpful, I love it, Doirelis, Amazing, ,she did a great Jobe, full of energy. Thanks Doirelis

★★★★★ 5.0 Angelina Sanabria · Sep 2024

Delkis was such a good help for me. She is very nice, very professional and worked with me to find the best insurance. Will be recommending!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.