Mike Edmundson - State Farm Insurance Agent

I had an excellent experience working with Eliseu. He was extremely attentive, professional, and fast throughout the entire process. From the first contact, he made sure to understand my needs and worked hard to find the best coverage and the best price for me. Everything was handled with great efficiency and clarity, which made the whole process smooth and stress free. I truly appreciate his dedication and the way he went above and beyond to make sure I was well taken care of. Highly recommended, thank you, Eliseu, for such outstanding service.

My experience with Judy Rodriguez at this State Farm agency was profoundly disappointing and unprofessional. During our conversation, Judy repeatedly raised her voice, interrupted me, and refused to allow me to fully express my concerns. She made me feel unvalued and dismissed as a customer, and any attempt to speak was met with immediate aggression, yelling, and ultimately being hung up on. Rather than de-escalating a billing dispute, she escalated it, ignoring and dismissing the physical documentation I presented, including my declarations page and Florida insurance ID card. When her manager, Mike, was not present, her behavior became even more pronounced, creating an environment where it felt as though I was working for State Farm, and she was the customer. I truly wish I had recorded

I love dealing with State Farm as they are almost family to me. They answer all my questions professionally, intelligently and promptly. They have always helped me navigate the difficult fields of insurance and help me stay on top. Mike Edmonston and Judy are my key contacts at this office.Dealing with another office is like going to a different store.It's hit or miss. This office as well established , has all the answers and are always there to help.

Loving star farm so far! I’m saving a ton of money compared to my old insurance. Judy was really helpful and had me set up with a quote for my business and car insurance quick. 10/10 customer service!

I have multiple policies with Mike and he saves me money year in and year out. His office staff is easy and friendly to deal with. Judy handles all of my changes that need to happen in a timely manner with all while being easy and friendly to communicate with.