Michelle Raber - State Farm Insurance Agent

My wife and I have been clients of Michelle Raber's State Farm Agency since we moved to Maine in 2010, and have never been anything but totally satisfied with our homeowners and car insurance. We can't say enough great things about Michelle and her associates, who are quick, proficient, and exceed our customer service expectations every time we call on them. Today was a great example. I called the office to ask about a getting them a certificate of completion for a safe driver course I recently completed. I wanted to know if I could email the certificate instead of dropping it off at the agency. Agency Exec. Assistant Roland DuBois answered the phone on the first ring and said I could email it. He added, "I'll make it easy by sending you an email that you can just reply to and attach the c

Spoke with Roland as Michelle was in a meeting when I needed help. It was my first experience getting my own car insurance after going off my parents’ plan. He worked with me to get exactly what I needed at an excellent price. There’s a reason my parents have stuck with them for over 2 decades!

We have been working with Michelle and her team for the past 10 years on everything from Home Insurance, Rental Insurance, Car Insurance, Life Insurance and Disability Insurance. We have had great experiences with everyone on the team we have worked with but want to give a special thank you to Maria and Jennifer on her team as they have always gone the extra mile for us, even if it required out of the box thinking and non-standard solutions. We couldn't be happier!

What really stands out is their level of customer service. Any time I’ve had a question, and I have a lot of them, whether it’s about policy details, policy changes, or just general advice, I’ve received clear, honest answers without any pressure or runaround. It’s rare these days to find an insurance company that feels more like a partner than a provider. It has been amazing working with Carrie, and I highly recommend this team!

Michelle and her team of professionals could not provide better insurance services. As a long-term State Farm client, I have found this office to be absolutely amazing - responsive, proactive, caring, accessible - huge plus for me when dealing with insurance! A+++++