Michele Belizaire - State Farm Insurance Agent

I want to highlight Erika Macedo excellent work. She always takes the time to answer all my questions with clear explanations and great advice. She's very professional, quick to respond to calls and messages, and she helped me get my insurance quote and payment details for my current policy very fast. She also makes me feel comfortable every time I talk to her.

I’ve watched this company repeatedly mislead my elderly mother—someone who simply wanted honest guidance. They promised her coverage they later refused to honor, leaving her confused and vulnerable. Every time I’ve tried to clarify with an agent, I’ve met the same routine: vague answers, reading lines from a policy instead of truly helping, and hanging up the moment the questions get tough. After thirteen years in hospitality, I know what basic respect for a customer looks like. These interactions have been the exact opposite—dismissive, evasive, and deeply unsettling. It feels like they rely on confusion rather than clarity, luring people in with reassuring words and then retreating behind loopholes when help is needed most. Watching my mother trust their promises, only to be left unprote

My Agent Brenda Has Been With Me For Several Years. First Was My Auto Insurance. Then We Added My Home Insurance Because Brenda's Customer Service Was So Great. She Was Willing And Able To Help Me. Weather It Was Auto Or Home. Always Making Sure O Understood What We Were Dealing With. So Friendly, Polite, Professional.. Much Appreciated. Thank You Brenda..Keep Being You.🙏🏾

You have to specify that you get Erica, she is the only one who will treat you with respect and attention to detail. When I signed up almost ten years ago I was over charged, and treated rudely by the other ladies. Erica has since taken care to make sure our accounts are in order and we are being treated fairly. And for the owner, be sure you take care of her to the highest standards because when you lose her to another agent you will lose all my accounts.

I spoke with Erika yesterday and she made a stressful situation very painless for me. She was fast and efficient, very knowledgeable and just a joy to talk to. Please give Erika her flowers 💐 and perhaps a raise 💰 because she's exceptional.