Michael Lantzy - State Farm Insurance Agent

I had a great experience working with my agent Olivia. She was very professional, punctual, and always had my best interest in mind. She explained each policy clearly and took the time to break everything down so I could fully understand my options. Most importantly, she made sure I received the best possible coverage while keeping my monthly payments affordable. I truly appreciated her honesty, knowledge, and dedication. I would definitely recommend her to anyone looking for reliable and trustworthy service.

I occasionally check for updated car insurance pricing. The State Farm office of Michael Lantzy's email contact piqued my interest. Olivia sent me a quote via email. I requested some changes, and she sent me the updated quote the next day. I called the office and spoke to Olivia to ensure that everything was covered. She researched a new home insurance policy that provided me with more coverage than the current one, with some savings. Olivia possessed a combination of professionalism, friendliness, and knowledge. After reviewing everything once more, we scheduled a call for the next day for me to give final details and order the new auto and home insurance. The process was a pleasant one with no up-selling or pressure. Your help is greatly appreciated Olivia.

It’s my first time buying car insurance on my own, and I’m so glad I worked with Kaylee! She made the process simple and easy to understand. When I was initially shopping for insurance, I reached out to another agent and heard no response—Kaylee was the only one to reach out and start the process with me. I’ve had a great experience with her and highly recommend!

Andrea, Brittany and the team at Lantzy State Farm are outstanding. They’re very attentive and quick to reply - both by email and phone. They’re also friendly in-person at their nice office in Royal Oak. They explain insurance options clearly and provide options without being too “salesy”. I am confident in their abilities and grateful for their responsiveness. Separately, they’re very fun and sociable.

It’s been an absolute pleasure dealing with Brittany to get the insurance I need. It’s been a while since I changed or checked out my coverage. While going through it with Brittany I realized where my coverage needed improvement. She patiently helped me understand the various terms and I feel very relieved and confident with the policies she’s provided.