Michael Garcia: Allstate Insurance

Had allstate 15+ years . Other than a couple times I had to file any claims. The couple times I did it was like pulling teeth to get a hold of Michael Garcia. And my rates went up every 6 months until he priced me into finding new insurance. I'll be saving almost $1200 a year through my new insurance carrier.

I was with Allstate for over 15 years and never filed a single claim. Despite that, I was treated poorly by agent Michael Garcia — unprofessional, unhelpful, and completely lacking in customer service. After years of loyalty, I left because I couldn’t trust him to handle my insurance needs. I strongly suggest avoiding him and his office.

Near impossible to get ahold of this guy. You may as well not have insurance at all since you won't be able to use it when he ignores your call. My life would actually improve if Michael Garcia went out of business.

“ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to qu

Poor agent, no customer service! Screwed me, had to pay DMV fee for no insurance on 2 vehicles because he did not start insurance when he said he would and had 8 day insurance lapse. If you want Allstate insurance DO NOT use Garcia!!!!! Allstate would not make it right so went to another insurance company.