Medica Health Plans

Their website needs modernization. It's difficult to find things. When I had settings for paperless it still sent paper eobs and statements. I called about it but it never changed. The benefit for dme is vague.

I called the broker experience line and spoke with Scott. He is so sweet and always willing to help no matter what the issue may be. I get him a lot of the time and love working with him. He gets the job done right away with little to no issues what so ever! Yes, there is their policy process but still get the job done and don't have to worry about it.

My first year was amazing! Then the plan I had was no longer going to be available. I received several emails stating I would not have to do anything, my current (going to be discontinued plan) would be converted. I can honestly say I don't remember exact words, but I believed. When I received a bill in the mail for over $1,000 I thought it was an error. The time on hold and customer service hours are terrible. Just another way to screw working-class Americans. So, now I have no health insurance. I would have been happy to continue affordable payments. I feel like I have been taken advantage of in the worst possible way. If you have experienced a similar situation, don't give-up!

NEVER sign up for Medica health insurance!! In over twenty years with a chronic health condition of my own, and five years with a daughter with significant health needs, I have never been so appalled by a company. I have spent HOURS on the phone in the two months we have been insured by Medica. In my previous two decades of insurance coverage through BCBS and Aetna, I’ve probably spent a total of four hours. We have serious medication needs that must be met in a timely fashion or we end up hospitalized. With Medica, be warned that you a need 3-4 week head start, and 17hrs on the phone to refill a monthly prescription. (And even then, you could be in our position and still get them 5-10 days late). Their phone reps are very kind, and seem helpful, but they don’t actually solve any problems,

Terrible. Earlier this year, Medica messed up their internal paperwork and canceled my policy. I only found out about it when I went to the doctor and the nurse told me my insurance was no longer current. I called medica and got the whole runaround of a bunch of people not knowing what they're doing and denying responsibility, blaming my insurance agent, etc. Finally got them to reinstate my policy but the whole mess cost me about 16 hours away from my work in dealing with medica and their poorly trained, apathetic staff. Now I finally have a new job which has insurance benefits, and I'm trying to get my medica policy canceled but medica can't seem to do that right either. So if you choose medica, make sure you open and examine every single piece of mail as soon as you receive it (and they