Mays & Associates, Inc. American Family Insurance

Mt Vernon, IL · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Mt Vernon
#2
of 29 insurance agents
City Percentile
39%
rating percentile
Address
Mays & Associates, Inc. American Family Insurance, 2227 Broadway St, Mt Vernon, IL 62864
Phone
(618) 244-7606
Website
www.amfam.com/agents/illinois/mount-vernon/darrel-mays

Mays & Associates, Inc. American Family Insurance is an insurance agent located in Mt Vernon, IL. It is one of 29 insurance agents listed in Mt Vernon. Its 4.8-star rating matches the Mt Vernon city average of 4.8 stars. It ranks #2 among Mt Vernon insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About Mays & Associates, Inc. American Family Insurance

As your local American Family Insurance agency in Mount Vernon,IL, we'll work with you to inspire and protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Customer Reviews

★★★★★ 5.0 Brad warren · Aug 2025

I have a good friend who is an insurance agent with another company. He has tried many times to switch me over, always telling me about how much I could save. As I told him, Im not just with American Family because of the price. (Although their prices are competitive) Im also there because I like Heston and they have EXCELLENT service. Anytime I needed help, he was there and had my back, including after hours and weekends. Lorrie in the office is the same way. Always 110% effort to help! You cannot put a price tag on consistent, reliable and friendly service, even when it isn’t convenient for them. American Family, Heston, and Lorrie get my vote and my business!

★★★★★ 5.0 Ted Paskavich · Feb 2026

Car insurance exceptional unable to obtain homeowners except at a low coverage through another company,

★★★★★ 5.0 Tina Vaile · Oct 2024

I love American Family. Heston is great and easy to work with. My daughter was in a car accident and American Family took care of the main stressful parts. Car was also fixed pretty quickly. Definitely give them a try you will not regret it.

★★★★★ 5.0 Void · Sep 2024

The cheapest, most professional to the point establishment I've come across in the auto insurance department. They're always a call a way and their customers service exceeds all expectations! If you take a chance with them, call and ask for Sam! Everyone's so friendly, but Sam always took care of us!

★★★★★ 5.0 ENGINEno9 · Jul 2024

I've had many insurance companies. I started with American Family when I was sixteen. I should have never left but I did come back. I could not ask for better agents than Hesten and Sam. Not to mention the rest of the staff. You won't regret it. I recommend them and American Family!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.