Maria Rosario: Allstate Insurance

I have been with Allstate for well over a decade, and am canceling due to my policy being trasfer to this "office." What do you get with allstate? Extremely high rates and ZERO for it. You can't get a quote, and I've sent this office emails multiple through both email and through their website. I pay over $350 per month for ONE car. I'm switching to State Farm... $120 a month. And guess what? They responded to emails, gave me quotes, and made it super easy. Isn't it wild that if you don't communicate, you lose business but if you do, you gain business? Crazy concept this office hasn't figured out. The amount of time I've wasted, just trying to get a quote, should've been enough of a warning. And what did I want a quote for? Literally to add another policy. I wanted to give them more money

I’ve been with Allstate for over 15 years, and I have never dealt with a more incompetent, disorganized, and unprofessional office than this one. Maria Rosario is supposedly my agent, but I honestly don’t believe she even exists. I’ve been calling for over six months, and every single time I’m told she’s “busy.” Not once has she called me back or shown even the slightest effort to assist me. That’s not just bad service — it’s complete negligence. The rest of the staff is no better. They give false information, lie about what’s been done with my policy, and constantly contradict each other. It’s obvious no one in that office knows what they’re doing, and worse — they don’t care. They pass the blame, make excuses, and promise things they never deliver. One week I’m told something’s fixed, a

Couldn’t recommend Maria Rosario more for all of your insurances needs, not only I have my auto insurance through them, but my home, life and business insurances as well. They have an amazing team, very welcoming and very knowledgeable. They speak both Spanish and English, so there is no communication barrier. Highly recommended!

Maria at AllState Insurance was amazing to work with! She made the whole process easy and stress-free, taking the time to explain all my options in a way that was easy to understand. Her friendly and professional approach helped me find the perfect coverage that fits my needs and budget. I highly recommend reaching out to Maria if you’re looking for great insurance service.

I did not like being automatically switched to a different agent. There are closer agents to me. I can never get a call back.