Leydine Zapata: Allstate Insurance

I have been using them for a couple years and haven’t had an issue. Just recently I bought a new vehicle and did my tag and registration through them. I paid about $400 to get the stickers, tag and title like I would at the mva. However when I passed the inspection I was told I would need to pay another amount for 2 years tag. Normally when I do this at the mva it’s all together. They should have explained this to me properly beforehand. I was not expecting to pay another significant amount for the stickers separately. Will definitely just go through mva next time.

Í would not recommend this office and I’ll make simple. I requested to speak to leydine zapata several times and I never got to talk to her. The agents here don’t care about customer service they do illegal changes, they made me refuse on my pip something that I never ask for. I had to fight them to get it back and I stated that I never requested such thing. This agency is twisted with their customers I recommend to verify your coverage possibly they have waived your PIP(personal injury protection) REVIEW YOUR POLICY NOW AND FIND OUT

I am not sure that Allstate understands their relationship to customer in terms of urgency, options and needs of their customers. Road blocks, delays, and rejections are words best described their services. I am even afraid to call Allstate to collaborate on any issues knowing that the response will be another block along the road.

It's all Maria I know she's just doing her job but she for years now made me feel like she cared and gave me the best options.She is very professional and knowledgeable.

I walked in off the street to change my insurance over to another state. Her assistant answered the door and Kayla immediately started working on my policy. She was so kind, she had me out the door in no time.