Leader Insurance

Arlington, MA · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Arlington
#1
of 10 insurance agents
City Percentile
89%
rating percentile
Address
Leader Insurance, 864 Massachusetts Ave, Arlington, MA 02476
Phone
(781) 896-2050
Website
leaderinsure.com
Status
Closed · Opens 8:30 AM Mon

Leader Insurance is an insurance agent located in Arlington, MA. It is one of 10 insurance agents listed in Arlington. Its 4.9-star rating is above the Arlington city average of 4.4 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Arlington. There are 5 photos associated with this location.

About Leader Insurance

Leader Insurance is an insurance agency which offers top tier rates and services on personal insurance policies for homes, cars, boats, and more as well as for commercial properties like condos, apartments, and mixed-use buildings.

Hours

SaturdayClosed

Customer Reviews

★★★☆☆ 3.0 Allegra Mira · Feb 2026

Priced out policies with four agencies during a home purchase process. While Leader was able to get me the least expensive deal, the communication process was definitely the worst. Weird email updates from an offshore team, agent calling and texting from multiple numbers, callbacks going to "not in service" numbers, agent crossing boundaries to ask for updates during a week of bereavement, etc. If you go with them, just be prepared to have to do more legwork and bear some lackluster client service.

★★☆☆☆ 2.0 Cullen Clark · Dec 2025

I was having a fantastic experience with Leader Bank's mortgage department. As part of that process, they offer a small credit to use leader insurance. I figured why not, especially with the positive experience with the bank. Even if it's break even with other quotes, the credit would make up the difference, right? My experience with the insurance division was...ok. it was pretty hard to get ahold of the agent. Their website quotes didn't even quote the same companies that the person did. When I finally got ahold of a person and got the info to them, they literally only gave me a single quote from a single company with set options, no questions on what I wanted. And from a company I had never heard of. So after I went back and forth a bit and got the numbers more to my liking, I starte

★★★★★ 5.0 Santosh Singh · Mar 2026

Ryan did an awesome job helping out get home insurance in a timely manner. He patiently went over all details, and provided best advise.

★★★★★ 5.0 Carla Chernoble · Dec 2025

I recently worked with Mark Lucia to review my car insurance policy. After Mark's review he saved me $300 a year and he improved my benefits. The whole process with Mark was transparent, low pressure and quick. I highly recommend him.

★☆☆☆☆ 1.0 Adrie Lofters · Nov 2025

I went with Leader Insurance to save $200 on my mortgage application but they ended up costing me more than that through multiple mistakes they made. It was impossible to get ahold of my agents (plural because they changed multiple times? people suddenly “no longer with the company”??) via phone or email for weeks at a time, they didn’t respond to requests from my insurance company for information, and they couldn’t provide simple answers to pretty basic questions when I could speak to someone. Honestly pretty surprised at how badly this agency is run, and I’d recommend going with literally anyone else.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.