Krista L. Sanchez: Allstate Insurance

They suck, I being there twice and they cancel my car insurance without letting me me know, a month goes by and when I notice I came to the office and give them a change to work wherever out , paid extra transfer me to a cheap insurance to start the insurance again, a month later I am in the same boat they cancel , but this time they keep taking my money out in automated billing and my insurance is cancel and they rude and very unprofessional. They will not fix my problem in 3 months, they giving me the run around. I am suiting in the office again waiting for them to resolve the issue after I was yelled at out to wait for the owner, who has done nothing to help me. Stay out of this agent and company

I had Allstate insurance for years -honestly, cars, renters- and recently when trying to to purchase a new home they so thoroughly botched the new homeowners insurance that the closing was delayed and now they have the nerve to say I owe them money for a policy that was incorrect and for which I never signed, saying it went into effect and therefore owe them money. They have sent it to a debt collector despite my repeated calls with them to clarify that I never actually signed for the policy to go into effect because it was wrong. I have transferred all of my insurance out of Allstate.- Ms. Sanchez is not a good broker.

The worst experience I have had with this office specifically. I called in to get my insurance dropped because I was leaving the country and they charged me extra for all the months I wasn’t here, And when I changed My bank account They couldn’t charge me anymore so they sent my account to collections I have requested to speak to Krista and she would never return my call. I will not recommend this office find another place.

They keep charging me 9.68 for an account I do not have every single month since last year.

We've always had a good experience with Allstate. Everyone is so friendly and helpful. Thank you guys for treating your clients with so much respect. You don't get that from some insurance companies these days. Once you sign your policy they forget about you, so thank you.