Amy Creasman: Allstate Insurance

This Allstate location is the best in Albuquerque NM. I've had a great experience with this insurance company. The staff is very knowledgeable, and professional. I highly recommend their services. If you need good insurance or renters rates..give them a call!

Excellent customer service with our automotive insurance policies. Kristy went above and beyond to help us with a claim, and her dedicated effort resulted in the corporate office agreeing with a repayment we were owed. This is a great Allstate team and we are so grateful for their professional and kind attention to our needs. Won't ever go with any other insurance team anywhere, Allstate or other. Thank you very much. Steve & Linda Rogers

I had the pleasure of working with Amy Creasman, an Allstate agent based in New Mexico, and I couldn't be more impressed with her professionalism, expertise, and dedication to her clients. From the moment I walked into her office, I felt welcomed and valued as a customer. Amy took the time to truly understand my insurance needs and patiently answered all of my questions, ensuring that I had a clear understanding of my coverage options. Her knowledge of Allstate's products and services is truly remarkable, and she was able to tailor a policy that met my specific requirements while staying within my budget. What sets Amy apart is her genuine care for her clients' well-being. She doesn't just sell insurance; she takes the time to educate her clients on how to protect themselves and their asse

Foolishly, I switched auto insurance companies after seeing this woman advertising her locally owned Allstate office. Through their billing error they double charged me for my initial 6-month premium, over $2,000. It took them 3 weeks after many phone calls to them and no apologies or empathy from Amy Creasman, owner of this agency. It wasn’t worth the hassle of cancelling and going back to my previous insurer. Fast forward 6-months. I received a call from this office about renewal. I called the office and we reviewed my policy coverage, made a few adjustments, and got to the billing discussion. I indicated that I would pay the six month premium in full on a credit card. At that time I was advised that I would be charged around $200 because I was paying with a credit card versus a bank d

Amy Creaseman Allstate Insurance Agency has consistently provided exceptional service. Their attention to detail and personalized approach make navigating insurance policies a seamless experience. Amy and her team exhibit professionalism and a genuine commitment to meeting clients' needs. With transparent communication and a comprehensive understanding of insurance products, they ensure customers feel confident and well-informed. I highly recommend Amy Creaseman Allstate Insurance Agency for their reliability and dedication to customer satisfaction.