King & Cushman

Northampton, MA · Insurance agency

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Northampton
#5
of 7 insurance agents
City Percentile
17%
rating percentile
Address
King & Cushman, 176 King St, Northampton, MA 01060
Phone
(877) 534-9053
Website
www.kingcushman.com

King & Cushman is an insurance agent located in Northampton, MA. It is one of 7 insurance agents listed in Northampton. Its 4.3-star rating is slightly below the Northampton city average of 4.7 stars. It ranks #5 among Northampton insurance agents by combined rating and review volume.

Customer Reviews

★★★★★ 5.0 Jerelyn Parker · Mar 2017

I had an extremely positive experience talking to Jill Lesko at King & Cushman to get a quote for insuring our new home. She was personable, helpful, and very quick to respond to my questions via email. I would recommend her in a heartbeat. We ultimately decided on a policy from a carrier that K&C does not represent, but I was so impressed by Jill that I asked her to remember me if K&C does ever represent our preferred carrier.

★★★★★ 5.0 Melvin Hess · Jul 2023

I really appreciate King&Cushman! Customer service is a plus and they care about you. We have both our private and business policy through them, and have never been disappointed. Highly recommend!

★★★★★ 5.0 Maria Janelli · Jun 2021

Worked with Jill on insurance for a new home and new car. She was friendly, professional, and responsive. We got a great price on both policies and will continue to work with King & Cushman in the future.

★★★★★ 5.0 Victor Laboy · May 2022

Between the warm, genuine welcoming service that Chris welcomes you with and the above expectations service that Lilliam provides you with, I recommend anyone and everyone seeking car insurance to go to King and Cushman. Lilliam is beyond helpful and leaves you walking out feeling satisfied and cared for. I am very thankful for the referral from my friend who has been part of their company for many years. They are extremely lucky to have 2 beautiful, hard working ladies working for their company. I will end by saying you’re welcome if this review brings you in to King and Cushman. Thank you Chris and Lilliam for treating your clients so well and thanku you for all the hard work you do! It is much appreciated.

★☆☆☆☆ 1.0 Katherine Johnson · Jul 2019

I had a very bad experience with King and Cushman- I was treated very rudely over the phone by their customer service, and I was kicked off my insurance multiple times. The first time was because they had been sending our bill to the wrong address. We started our insurance with them when we bought a new house- we needed to get combined auto and home insurance. When I called to ask why our auto insurance had been cancelled, and we figured out the bill was going to the wrong address, they made me feel like it was completely my fault. We had signed up for the dual insurance right before closing on our house, so they needed the address to our old apartment, and it hadn't been switched over for the auto insurance (but our home insurance was all set..) This wouldn't have been such a bad experien

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.